Credit Score

The Metro-Score is a measure of the consumer credit worthiness and the likelihood that they will meet their financial obligations.

The score is calculated using mathematical models developed from the behavior patterns of credit data provided to the credit bureau. The formula looks at such things as: outstanding balances, total avail-able credit, late payments, and the age of the credit account.

Traceability factors are also considered to ensure improved chances of recoverability in the event of default. The more traits you share with people who have proven to be good credit risks, the higher your score. It uses payment performance, amount of debt and other characteristics to assess the credit worthiness of a borrower.


The Metro-Score ranges from 200 to 900, where a score of less than 400 indicates that the customer is in default. The score is used to assess a borrower’s creditworthiness.

Frequently Asked Questions

Delve into our resourceful section for valuable insights and answers, aiding in your understanding of Metropol’s offerings and services.

Credit Reference Services (CRS) refer to services provided by a Credit Reference Bureau (CRB) to enable lenders know how borrowers repay their loans. Credit information submitted by Commercial Banks, Credit Institutions and Microfinance Deposit taking Institutions is shared amongst themselves to enable them make informed credit decisions.

A CRB is a company licensed by Bank of Uganda to collect and collate credit information on individuals and companies from various sources and disseminate that information in form of a credit report to authorized users.

A credit report is a record of an individual or company’s borrowing and repayment history prepared by a credit bureau. The report shows how the borrower has handled credit in the past and based on this information, lenders determine the applicant’s credit worthiness.