Credit Report

The Credit Report is a detailed account of a customer’s borrowing with all current credit providers and their performance. The Credit Report lists all the credit accounts (both past and present) and the repayment history of each account. The Credit Report is used by ALL lenders to determine whether to approve credit facilities. As such it is important to check your credit report at least once every 6 months if you are not actively borrowing. You are advised to check your credit report every month if you are actively borrowing.

Note that as a customer, you also have an opportunity to claim two free credit reports annually over a six month period as mandated by Bank of Uganda.

Frequently Asked Questions

Delve into our resourceful section for valuable insights and answers, aiding in your understanding of Metropol’s offerings and services.

Credit Reference Services (CRS) refer to services provided by a Credit Reference Bureau (CRB) to enable lenders know how borrowers repay their loans. Credit information submitted by Commercial Banks, Credit Institutions and Microfinance Deposit taking Institutions is shared amongst themselves to enable them make informed credit decisions.

A CRB is a company licensed by Bank of Uganda to collect and collate credit information on individuals and companies from various sources and disseminate that information in form of a credit report to authorized users.

A credit report is a record of an individual or company’s borrowing and repayment history prepared by a credit bureau. The report shows how the borrower has handled credit in the past and based on this information, lenders determine the applicant’s credit worthiness.